IT: The lifeblood of business
Title: The Indispensable Role of IT Services in Small and Midsize Businesses
Almost all businesses live in the digital age. If your business uses the internet, business applications, online banking services, digital payment processing or a whole host of other digital services, your business relies on information technology. Some of the base things a business relies on include the following:
Website Development and Maintenance: With continuing change in technology all web site need some level of periodic updates. Additionally, pages often need content or design updates and the ability to support payment processing or receive digital data.
Infrastructure Management and Cloud Solutions: While many services can be purchased from third party solution businesses, integrating them and addressing functionality issues often requires some internal IT support.
Cybersecurity and Data Protection: Cyber threats continue to increase. Threats can be direct o indirect through third party solutions. Understanding and managing this risk is key to business continuity.
Technical Support and Help Desk Services: When a business function goes down, or new employees need guidance on how to use tools, technical support and help desk functions are used.
Strategic IT Consulting and Innovation: For growing businesses, the technology that worked in the past may need to be adapted to support the future.
A solid IT support function closes the gap between technology and business needs, helping shape it as the business and technology landscape evolves.